This is Part 2 of our blog post, “Capture Your Audience with ‘Sticky’ Content”, (Read Part 1). In this post you will learn 3 easy ways to create content that captures your audience’s attention.

#4 Use Authoritative Sources

This principle is used to build immediate credibility with your audience.

Let’s say you’re in the market to buy a book to help strengthen your sales skills. You might have never heard about the book “The Ultimate Sales Machine” – but as soon as you see that sticker that say “NY Times Best Seller” and “Amazon.com Bestseller” you know it’s worth checking out. This is referred to as an “authoritative statement.”

You are more likely to trust that product because an authority on that field says it is worth reading. Other similar examples are “As Seen on TV”, and “Featured in Inc Magazine.”

Celebrity endorsements are the second way to prove credibility. Don’t worry if Oprah didn’t pick your product for her favorites before her show ended. You can still creatively use celebrity endorsements.

For example, if you are a financial planner you could gain credibility by writing a blog post that references Alan Greenspan.

#5 Strike An Emotional Chord

The “emotional” principle focuses on answering the question, “How do we make people care about our message?”

One of the best ways you can implement this principle is to create an association between your topic and something your audience can relate with.

We recently gave a presentation on “What Makes A Website Great?” Our goal was to make the audience understand the downfalls of a bad website and how it reflects poorly on their business. Instead of diving into our morning PowerPoint presentation, we first asked the room full of 30 people “How many of you have ever been into a store, where you can’t find what you’re looking for and the first thing the store employee does is come up to you and try to sell you something?” Every one raised their hands – with a groan, looking at each other, hating that exact situation.

“Well sorry to say it, but that’s how most of you are making people feel when they come to your website.” It struck an emotional chord. People could relate to the feeling, and it was much easier for them to understand the importance of having a website with great navigation and informative content.

#6 Tell A Story

“If I look at the mass, I will never act. If I look at one, I will” Mother Teresa once said. That is why we recommend creating your content to focus on one person’s specific story and telling their struggle, show their worry & pain, and then highlight what you did to help.

In 2000, Subway first ran their TV ads that went something like this:

“This is Jared,” the announcer said. “He used to weight 425 pounds” – we see a photo of Jared in his old 60-ince waist pants – “but today he weighs 180 thanks to what he calls the Subway diet.” The announcers describes Jared’s meal plan, and how when combined with a lot of walking – overtime it lead to his extreme weight loss.”

Subways sales immediately picked up, and since then Jared has made it easier for all of us to remember where we can go to eat, when we are trying to watch our figure.

Instead of telling you to eat Subway because it’s healthy, they highlighted Jared’s story and showed you an image of him standing in his old big pants that you will never forget.

Remember, you can extract a moral from a story, but you can’t extract a story from a moral.

People will always remember your stories and not the facts in your content. That is because stories ignite feelings. People forget facts, but not how you make them feel.

Lets face it, if you are a business owner, corporate manager, or run a non profit, you may not have been trained to be a magazine editor, but when it comes to developing content for your company blog, and online marketing, you need to think like an editor at a magazine. Why? Because an editor’s job is to create content that is interesting and valuable enough to sell their respective publication. If your desire is for people to consistently visit your website & share your company’s messages, than taking this approach is a must.

We highly regard a book called MADE TO STICK and use it often to create our own content. The book establishes what they call a “SUCCESs Model”, which encompasses 6 different principles that make a “sticky idea.” According to the book, a “sticky idea is understood, it’s remembered, and it changes something.” You do want to be understood and remembered right?!

Below you will discover the first 3 of the 6 principles of the “SUCCESs Model.”

Principle #1 Simplicity

This is where you prioritize the information you want people to share about your organization. Try filling in the blank below…

The single most important thing our organization does is _________________.

Southwest Airlines would answer that question with “provide the lowest fare.”

If you’re a real estate agent what would it be, is “help people find homes?” Or “pick the perfect house in the perfect community.” After you establish this, you should create content that proves it.

Principle #2 Unexpected

People generally carry preconceived notions about industries and businesses, so how does your business change those notions? Would you believe that Nordstrom employees are encouraged to iron your shirt even if you bought it from Macy’s … this is a perfect example of unexpected customer service that builds affinity.

Surprise us! What are the preconceived notions people have about your profession/organization and what stories do you have to change those. Share those with stories with us.

Principle #3 Concrete

Whenever you hear the phrase “sour grapes”, you automatically refer to Aesop’s fable. Every person who has tasted something sour and has eaten a grape can imagine that phrase. The “Concrete principle” is about using sensory and specific language to engrave a feeling or idea in someone’s mind.

A common way marketing and advertising professionals use this principle is instead of saying “we will create more business for your company”, they will say “we will have your phones ringing off the hook.” This paints a picture for the audience and allows the them to imagine their desired outcome.

Think of how you can use sensory language in your messages so they become engraved in our minds.

These are the first three principles; please visit back with us for part 2 where we share the remaining principles.

On average, 8 out of 10 people will read headline copy, but only 2 out of 10 will read the rest. Not great numbers if the purpose of a headline is to get someone to read your material.

Before you read more, your takeaways from this from this article will be:

1. Headlines are a promise to your reader
2. Have a set goal before writing your material
3. Write, rewrite, test, and rewrite
   
4. Headlines with lists and “how-tos” are very effective
5. The best headlines are specific and straightforward

Headlines (and email subject lines) are a promise to your reader of the value that you will be providing; specifically, what they should expect to takeaway from the article or email you crafted. Therefore, you have to promise that what you are offering will make an impact and is worthwhile.

It is essential to have a goal prior to writing an article, email or blog post, usually to receive a response from your target audience. In business, you normally want a response that causes the reader to act (i.e. for the reader to comment and like your post or in this case to connect with me on Linkedin).

Writing and rewriting – investing the time and effort to tweak what you have started writing will help you make the headline useful. Typically you should give yourself a day away from the material so you have fresh eyes. If you are writing your sales page or website landing page, you should write a dozen headlines and test which works best.

Numbered and list headlines are successful because they tell you the amount of information the reader will receive. With a headline such as, “99 Tips to Makeover Your Home”, your reader knows exactly what they are getting by reading your article.

Stating the specific outcomes the reader will get by reading your article is extremely effective. For example, a headline that reads “7 Tips That Will Help You Save 130% on Your Summer Vacations” will grab more readers because it tells them what to expect. By reading this headline we know the number of tips we are getting and the amount we will save by following those tips – pretty straightforward.

A great tip I learned was to emulate headlines on the front cover of magazines in supermarket aisles. Those headlines only have a second to get the shopper to buy the entire magazine – they need to be powerful.

Remember “repetition is the mother of skill.”

Click here to connect with me on LinkedIn.

A marketing piece extends beyond an advertisement or a brochure, an email to an associate is just as important as a sales letter.

Below are some vital tips that will help your marketing outreach, whether you are writing an email or copy for a one-page advertisement/sales letter.

Look through your customer’s eyes. Listen through their ears.
Does your message convey the information they want or are searching for? Does it initiate them to take action? Do you clearly answer the questions that they are asking?

Keep cutting! Don’t stop. Keep cutting!
I’m sure you’ve heard the acronym KISS – Keep It Simple Stupid. Do not complicate. Shorten your sentences and avoid complex language. People are busy and they will not have time to read poorly phrased sentences that include extra words. Simply, keep it simple.

Remember your favorite English teacher.
That means fixing all grammatical errors and avoid using passive voice.

We all work with deadlines and writing clearly can become time-consuming; however, once it becomes a habit, you will save time, increase the impact of your message and gain appreciation from your associates.